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Terms & Conditions

Posted on January 13, 2014 by Symone Campbell

How to book

Book online at www.alexanderbrookes.com
Fax attached booking form to:+44 (0)20 7147 9989
Call Client Services on: +44 (0)20 7147 9989


Bookings can be made by fax, email, post or online. All bookings will be regarded as confirmed once received.
Online bookings can be made via our website www.alexanderbrookes.com

Telephone Bookings

Bookings can also be made by telephone, but these bookings will be regarded as provisional. Please note that the bookings will remain provisional until we have received written confirmation.


A written notification of cancellation should be sent at least 14 days prior to the start of the course, should circumstances prevent the delegate from attending the course concerned. Cancellations made less than 4 weeks will incur a cancellation charge of 50% of the course fee.

Postponements and Transfers

Attendance on a course can be postponed once bookings have already been made. However, intention to postpone has to be sent in writing 14 days prior to the start of the course concerned.

Written notification is required to transfer a booking to another course. This can be applied without charge (if the course fees for both courses are identical), but the new booking cannot be subsequently cancelled.

Please note any postponements or transfers requested less than 21 days will incur a £50 admin fee.


Your booking is not confirmed until payment has been received.

The balance of course fees must be paid in full no later than 21 days prior to the start of the course (or immediately for late bookings). All payments will be received in British Pound Sterling. Alexander Brookes will not be responsible for any financial shortfall if fees are changed from another foreign currency.

Course fees include; tuition, course materials, lunch, teas and coffees, study or London Tour, certificate, and complimentary bag, jumper and hat.

All participants excluding Government officials and public servants – are liable to pay the standard rate of VAT, which is currently 20% effective of 4 January 2011.

Other Terms

Alexander Brookes reserves the right to remove any delegate from their programme should their behaviour be deemed inappropriate by Alexander Brookes or its partners. This will result in no refund of course fees or other expenditure incurred.

Ways of Booking a Course

You can also book any of our courses by logging on to our website at www.alexanderbrookes.com

Complete the booking form online and click the submit button.
For any enquiries, please contact us by email at info@alexanderbrookes.com or by telephone on: +44 (0)20 7147 9989

Payment Details

Alexander Brookes will require payments in GBP sterling 21 days before the course commences.
When making payment by BACS please quote invoice number.

By BACS (money transfer)

Account Name: Alexander Brookes Associates Ltd
Bank: Barclays Bank PLC
Hatton Garden Branch
99, Hatton Garden
London, EC1N 8DN
United Kingdom

Sort Code: 20- 41 -41
Account No: 53486591

IBAN: GB79 BARC 2041 4153 4865 91

By Bankers Draft

Drawn in GBP sterling, made payable to Alexander Brookes Associates Ltd.
and posted to:

Alexander Brookes Associates Ltd
Lombard Business Park
8 Lombard Road
London SW19 3TZ
United Kingdom

Visa requirements for applicants from outside the European Union
If you live outside the EU, you will need a visa to visit the UK, please check you are eligible for a visa before applying for a course. We recommend that individuals attending any of our courses apply for the Student Visitor visa.

This can often be a lengthy process; therefore we recommend you make an application for a UK visa at least 6-8 weeks before the course start date. Should you not obtain your visa within 21 days before the start of a course; Alexander Brookes will withdraw your place from the course.

For more information about UK visas, please contact the UK Borders Agency

Alexander Brookes is accredited by the British Accreditation Council for Further and Higher Education as a Short Course Provider